At Microsoft, I led global digital and customer-focused Surface programs across 16 regions, supporting initiatives that contributed to $250M+ in revenue. I managed end-to-end delivery, coordinated teams and vendors, and tracked budgets and ROI.
I owned Power BI KPI dashboards and executive reporting, giving leadership visibility into program health, risks, and outcomes. I also used Microsoft Copilot and other AI-enabled tools to improve program execution and reporting.
At Friends of Lake Sammamish State Park, I led digital transformation initiatives that contributed to a 75% increase in sponsorship and donation revenue. Earlier, I managed SaaS product delivery and quality assurance at GreenKrate and supported software testing for Microsoft PowerPoint Ink Parsing on Windows.

