Darla Smith
@darlasmith
HR and Operations Director driving talent development, compliance, and operational efficiency in regulated industries.
What I'm looking for
I am an HR and Operations leader with extensive experience designing and implementing scalable people and operational strategies across multi-site organizations. I spearhead talent acquisition, performance management, benefits and payroll, compliance, and training initiatives that improve retention, accountability, and business outcomes.
My achievements include leading HR oversight for hundreds of employees, passing multiple state and federal audits, delivering cost savings through strategic outsourcing and tax-credit capture, and building leadership development and cross-training programs. I lead with servant and transformational leadership to develop staff, streamline operations, and align HR with organizational goals.
Experience
Work history, roles, and key accomplishments
Regional HR & Operations Director
DSO
Nov 2023 - Present (2 years 1 month)
Directed HR and operations across 8 locations (268 employees), implemented HR frameworks and KPIs, created an employee handbook, and achieved 100% pass on two audits while reducing HR inquiries by 30%.
Director of Human Resources
Amanda Senior Care
Jun 2020 - Nov 2023 (3 years 5 months)
Managed HR, scheduling, billing and payroll for 120+ employees, delivered $70K in savings via strategic outsourcing and secured $20K+ in WOTC credits while passing state audits and prevailing on unemployment and EEOC claims.
HR & Operations Consultant
Independent Consultant
Provided consulting for home health/start-up agencies covering state applications, operations setup, staffing, training, compliance, Medicaid waivers, and certification support (e.g., CARF).
Education
Degrees, certifications, and relevant coursework
Indiana University South Bend
Bachelor of Business Administration, Business Administration
Bachelor of Business Administration in Business Administration from Indiana University South Bend.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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