At VA Staffer / Get Desky, I provided executive and operational support across confidential agency-managed accounts, coordinating inboxes, calendars, research, and client communication.
I turned broad requests and meeting context into organised next steps, tracking priorities and follow-through across Notion, ClickUp, Google Drive, Slack, and Keap CRM.
I standardised a repeatable content workflow covering source verification, platform adaptation, asset production, quality review, and approval before release. I also supported GoHighLevel workflow review and Metricool scheduling and publishing verification.
Earlier, at Landnet Dynamic, I responded to customer inquiries through social channels and produced organic marketing content. Across customer service roles, I supported account management, troubleshooting, sales, and escalated issue resolution.
