At ES:ME ENTERTAINMENT SERVICES, I provided executive support and coordinated marketing operations, including calendar and inbox management. I maintained CRM contact organization, tagging, and data accuracy.
I supported ActiveCampaign email campaigns from setup through QA and performance monitoring, which recorded 15–20% open rates. I also assisted with simple automations and documented SOPs using Excel and Miro.
At LINKEDVA, I managed the CEO’s email and calendar, supported marketing correspondence, and wrote blog and landing page copy. Earlier, I handled customer support through social media, email, SMS, live chat, and phone roles.
