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Dario Mamani

@dariomamani

Travel operations and customer experience at Bike Explorer Buenos Aires, with three Airbnb Experiences and 750+ guest reviews.

Italy

Message

What I'm looking for

I’m seeking remote roles in travel tech across Operations, Customer Support, Customer Experience, Content & Data Quality, and Localization.

At Bike Explorer Buenos Aires, I co-founded and ran a cycling-tourism business for international visitors, coordinating operations, bookings, tours, and supplier relationships. I designed bicycle and e-bike experiences for different languages, cultures, and customer expectations.

On Airbnb Experiences, I created and managed three independent bicycle tours with 750+ guest reviews. I handled listings, inquiries, bookings, and guest communication, using feedback to improve service; I’m now seeking remote roles in travel tech.

Experience

Work history, roles, and key accomplishments

Co-Founder & Operations

Bike Explorer Buenos Aires

Jan 2019 - Apr 2026 (7 years 3 months)

Co-founded and ran a cycling-tourism business for international visitors, managing operations, bookings, tour coordination, and supplier relationships. Designed bicycle and e-bike experiences adapted to different languages and cultures.

Operations Booking Tour Coordination Supplier Management Airbnb Viator Trip Advisor FareHarbor GetYourGuide Trello

Experience Creator & Host

Airbnb Experiences

Jan 2019 - Jan 2026 (7 years)

Created and managed three independent bicycle-tour experiences with 750+ guest reviews. Handled listings, inquiries, bookings, and guest communication across the full customer journey.

listing management Guest Communication Booking Customer Experience Reputation Management Airbnb

Independent Traveler & Bikepacker

Pangea Trip

Jan 2012 - Jan 2019 (7 years)

Backpacked and cycled through ~70 countries, building firsthand knowledge of destinations and cultures. Worked in international hospitality and volunteer projects, and gave talks on independent travel.

Travel Planning Cross Cultural Communication Adaptability Problem Solving

Volunteer Spanish Translator

Hiroshima Memorial Park

Apr 2017 - May 2017 (1 month)

Translated historical and testimonial material from English to Spanish for park guides.

Translation Spanish English

Receptionist

Himara Hostel

Dec 2016 - Mar 2017 (3 months)

Handled reservations and guest assistance at a cycling-tourism hostel.

Reservations Guest assistance Customer Service

Receptionist

San4you Hostel

Apr 2015 - Jun 2015 (2 months)

Managed reception, accommodation, and guided-tour bookings, along with administration duties.

Reception Booking Administration Customer Service

Housekeeping Supervisor

Meander Hostel

Feb 2015 - Apr 2015 (2 months)

Ran daily operations and resolved guest-experience issues.

Housekeeping Operations Guest Experience Problem Solving

Passenger Service Assistant

Flechabus

Jan 2005 - Jan 2012 (7 years)

Assisted passengers on long-distance and tourist bus services, handling requests and complaints in Spanish, Portuguese, and English. Supported training of new employees.

Customer Service Problem Solving Spanish Portuguese English Training