Darielle McLaren

I am a qualified Customer Service Supervisor with over eight years of experience in customer service and data entry. My strong creative and analytical skills, combined with my ability to work collaboratively as a team player, have allowed me to excel in various roles. I have a keen attention to detail, which has been crucial in delivering exceptional service and support to customers.

In my most recent position at Continuum Global, I managed a team of 20 while assisting both customers and agents. My responsibilities included problem resolution, maintaining accurate records, and collaborating with healthcare professionals to promote overall customer satisfaction. I take pride in my ability to handle inquiries with professionalism and empathy, ensuring that every member feels valued and understood.

Throughout my career, I have demonstrated exceptional organizational and communication skills, which have been instrumental in my success. I have also received recognition for my contributions, including the Supervisor of the Month award during my tenure as a Debt Collector Supervisor. I am committed to continuous learning and adapting to new challenges in the customer service field.