At Apartamentos Don Pedro, I handled reservations and billing, responded to guest requests and complaints, and shared information about resort services and local attractions.
As a Receptionist Intern at Boutique Suites, I supported daily hotel operations and customer service for international guests, assisting across front desk, housekeeping, kitchen support, and procurement.
At De Paseo Experience, I trained to deliver tours about Spanish history, art, and cultural heritage. I observed and assisted experienced guides and shared recommendations for museums, restaurants, and local attractions.
I also planned and delivered English lessons for children and adults at Creative English and Speak Up Language School. I hold a CELTA certificate and a master’s degree in Tourism Management of Cultural and Natural Resources from Charles III University of Madrid.
