Dara User
@darauser1
I protect revenue and improve billing accuracy through data reconciliation, workflow optimization, and financial analysis.
United StatesWhat I'm looking for
I've protected revenue and improved billing operations for Austin Resource Recovery, recovering over $100K in lost revenue through multi-year discrepancy analysis. I maintained 98%–99.5% billing accuracy, supported Order-to-Cash workflows, and improved customer satisfaction by 18% and operational efficiency by approximately 33%.
I bring experience across municipal utilities, telecommunications, financial services, ERP and CIS billing systems, including Oracle CC&B, Intacct, NetSuite, Salesforce, and SAP-aligned environments. I'm also building Analyst OS, an independent AI-assisted framework for repeatable analysis, reporting, documentation, and decision-support workflows.
Experience
Work history, roles, and key accomplishments
Independent Professional Development & Project Work
Self-Directed
Jun 2023 - Present (3 years 2 months)
Managed a purposeful career transition while maintaining professional readiness through continued study and application of financial analysis, utility operations, reporting, process improvement, and emerging technology workflows. Independently designed and developed Analyst OS, an AI-assisted workflow and decision-support framework.
Education
Degrees, certifications, and relevant coursework
Central Texas College
Associate Degree, General Studies
Earned an Associate Degree in General Studies from Central Texas College.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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