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Soua VangSV
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Soua Vang

@souavang

Billing analyst at Direct Technology who reconciled invoices and payment records using QuickBooks and NetSuite.

United States
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At Direct Technology, I processed invoices and reconciled billing and payment records using QuickBooks and NetSuite. I also reviewed contract and customer information in Salesforce to support operational and financial reporting.

At Cisco (Randstad USA), I managed renewal and revenue data across Salesforce, SAP, CCW-R, and SUB UI. I validated renewal references and ATRs, initiated corrections for incomplete or invalid data, and used Excel to analyze datasets and monitor operational metrics.

At Lumen Technologies (Apex Systems), I gathered and validated forecasting data and maintained Excel reports to track trends. I also presented data through prebuilt Power BI dashboards; on my 2025 MSSQL project, I developed stored procedures and indexing schemas and modified database structures.

Experience

Work history, roles, and key accomplishments

HM
Current

Cashier

HMart

Jan 2025 - Present (1 year 9 months)

Processed high-volume customer transactions accurately while providing responsive and professional customer service. Maintained cash-handling accuracy and reconciled the register to the required starting balance.

CU

Recurring Revenue Specialist

Cisco (Randstad USA)

Jan 2023 - Dec 2024 (1 year 11 months)

Managed renewal and revenue data across Salesforce, SAP, CCW-R, and SUB UI to support revenue operations, reporting, and business processes. Coordinated with Renewal Managers and partners to validate renewal references and maintain accurate customer and revenue data.

DT

Billing Analyst

Direct Technology

Jan 2022 - Dec 2022 (11 months)

Processed invoices and reconciled billing and payment records using QuickBooks and NetSuite to maintain financial accuracy. Investigated billing and payment discrepancies by reviewing records, identifying inconsistencies, and collaborating with stakeholders.

LS

Forecast Analyst

Lumen Technologies (Apex Systems)

Jan 2019 - Dec 2021 (2 years 11 months)

Gathered, analyzed, and validated forecasting data from multiple systems to support operational planning and resource forecasting. Maintained Excel-based reports using Pivot Tables and formulas to track forecast trends and performance metrics.

Education

Degrees, certifications, and relevant coursework

HL

HP LIFE

Cash Flow, Finance

In progress as of October 2026, focusing on cash flow management.

Southern New Hampshire University logoSU

Southern New Hampshire University

Master of Science, Information Technology

Master's in Information Technology with a focus on Database Design, completed in 2026.

North Carolina State University logoNU

North Carolina State University

Bachelor of Science, Statistics

Bachelor of Science in Statistics with a minor in Mathematics, completed in 2018.

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