Tiffany Spencer
@tiffanyspencer1
Billing specialist at HungerRush who co-led an invoice accuracy initiative across NetSuite and Zone Advanced Billing.
United StatesWhat I'm looking for
At HungerRush, I co-led a billing optimization project spanning NetSuite and Zone Advanced Billing, improving billing accuracy and reducing errors and rework. I also help drive billing process automation and monthly revenue optimization initiatives.
I research high-impact billing disputes and verify recurring, project-based, and shipping charges to support accurate revenue recognition. I work with Sales, Support, and Finance to resolve issues and prevent them from recurring.
Earlier at HungerRush, I served as a liaison between Billing and Collections, resolved invoice discrepancies, and reconciled accounts. I also researched delinquent accounts and proposed workflow enhancements for patterns in unapplied payments.
At Sallyport Commercial Finance, LLC, I implemented a standardized invoice verification process to reduce funding delays. At alliantgroup, LP, I managed client accounts, built reconciliations in Excel and Adobe, and partnered with executives and directors on invoice disputes.
Experience
Work history, roles, and key accomplishments
Co-led a billing optimization project across NetSuite and Zone Advanced Billing, improving billing accuracy and reducing errors. Performs in-depth invoice verification and root-cause research to resolve billing disputes.
Served as a liaison between Billing and Collections, aligning teams to accelerate issue resolution. Managed high call volumes and reconciled accounts by reapplying payments and correcting misbilled services.
Researched and resolved delinquent accounts, reducing aging receivables. Identified patterns in unapplied payments and proposed workflow enhancements adopted by the team.
Credit Controller
Sallyport Commercial Finance, LLC
Apr 2019 - Aug 2020 (1 year 4 months)
Designed and implemented a standardized invoice verification process that reduced funding delays. Reconciled unallocated payments and supported 3 Account Executives across a portfolio of 300+ accounts.
Managed a portfolio of 275–350 clients in a collections environment, surpassing monthly and quarterly goals. Built custom account reconciliations in Excel and Adobe to support tax credit processing.
Contacted an average of 100 clients weekly regarding past-due invoices. Achieved 113% of Q4 2017 collections goal and ranked among the top collectors.
Accounting / Administrative Specialist
Page Parkes Corporation
Aug 2013 - Aug 2017 (4 years)
Promoted from Front Desk Receptionist to Administrative Specialist. Managed revenue reporting, bank deposit tracking, petty cash, and account reconciliations, and supported tax preparation.
Education
Degrees, certifications, and relevant coursework
The Art Institute of Houston
Bachelor of Science, Retail Management
Grade: 3.6
Activities and societies: Dean's/President's List, Art Institute Merit Award Winner, Quarterly Scholarship Recipient, National Technical Honor Society Ambassador
Graduated Cum Laude with a Bachelor of Science in Retail Management, achieving a GPA of 3.6 and recognition on the Dean's/President's List.
University of Houston
Additional Coursework, Business Administration
Completed additional coursework in Business Administration.
Houston Baptist University
Additional Coursework, International Business
Completed additional coursework in International Business.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Tiffany?
You can contact Tiffany and 90k+ other talented remote workers on Himalayas.
Message TiffanyGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
