Danyaal Frost

As a Junior Sales Manager, I engaged with customers to resolve issues and assess the quality of our company's relationships. I acted as a primary contact for inquiries, maintained customer satisfaction, collaborated with internal departments, and provided support for sales representatives. I also documented interactions using CRM tools and prepared sales reports.

As an Internal Auditor, I developed audit plans for a microfinance company, identifying potential cost savings and process improvements. I collaborated with stakeholders to enhance internal controls and mentored subordinates, leading to increased productivity and audit efficiency.

As Operations Manager, I supervised daily activities, managed sales and marketing, and implemented a new POS system that improved data capture and efficiency. I trained staff to enhance order fulfillment and increased sales through effective social media marketing.

As a Filing Clerk, I managed rental client accounts, created financial systems for data entry, and built relationships with clients. I prepared lease agreements and oversaw payment processing and default protocols.

As an Internal Sales Representative, I underwent sales training and engaged with potential B2B customers. I developed skills in sales techniques and customer service through fieldwork.

Pursuing an undergraduate degree in BSc Industrial Engineering & Management through online study, focusing on the integration of engineering principles with management practices.

Completed the CS50 - Introduction to Computer Science course, which covers the fundamentals of computer science, programming languages, algorithms, and data structures.

Completed GCSE A Levels in Mathematics, Physics, and Geography, enhancing analytical and problem-solving skills essential for engineering and management.

Completed IGCSE O Levels with subjects including Mathematics, Combined Science, Business Studies, English, and Geography, laying a strong foundation for further studies.