Open to opportunities

Polite Munyari

@politemunyari

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Results-driven Sales Administrator with expertise in customer relationship management.

Zimbabwe

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What I'm looking for

I am looking for a role that fosters growth, values customer relationships, and encourages innovative sales strategies.

I am a results-driven Sales Administrator with over 5 years of experience in sales strategy, customer relationship management, and inventory control. My career has been marked by a commitment to optimizing processes and enhancing customer satisfaction. I have successfully increased parts department efficiency by 30% through optimized inventory control and achieved a 15% sales revenue growth by implementing strategic customer relationship management practices.

Throughout my professional journey, I have expanded the pharmaceutical client base by 25% across Southern Zimbabwe within just six months. My ability to attain a 95% customer satisfaction rate through effective complaint resolution strategies reflects my dedication to client retention and service excellence. I have worked with notable companies such as CFAO Mobility Zimbabwe and Toyota Zimbabwe, where I honed my skills in sales consulting and administrative support.

Experience

Work history, roles, and key accomplishments

Current

Administrator

Current

CFAO Mobility Zimbabwe

Jun 2024 - Present (1 year 4 months)

Provided administrative support to the Parts Manager and team. Managed inventory, procurement, and logistics for parts across regional dealers, ensuring efficient inventory tracking and building strong internal/external customer relationships.

Inventory Management Procurement Logistics Customer Relationship Management Administrative Support

Sales Consultant

Toyota Zimbabwe

Dec 2021 - Jun 2024 (2 years 6 months)

Prospected and qualified new customers, managing CRM operations. Designed sales plans and implemented cost-effective strategies, providing pricing, negotiation, and post-sale support.

CRM Sales Planning Negotiation Post Sales

Pharmaceutical Sales Executive (Southern Region)

Plus Five Pharmaceuticals

May 2021 - Dec 2021 (7 months)

Sold licensed products to pharmacies and healthcare providers, managing regional coverage, collections, and credit liaison. Gathered competitive intelligence and ensured compliance with ethical standards.

Pharmaceutical Sales Regional Sales Management Competitive Intelligence

Sales Consultant

Nissan Clover Leaf Motors Group

Jul 2019 - Apr 2021 (1 year 9 months)

Sold automotive parts and met monthly sales targets. Conducted client consultations and complaint resolution, advising customers on product suitability and usage.

Automotive Sales Sales Targets Consultation

Sales Administrator

National Tested Seeds and Farm Shop

Feb 2018 - Jul 2019 (1 year 5 months)

Evaluated market conditions and identified prospective opportunities. This role focused on market analysis and lead generation to support sales efforts.

Market Analysis Opportunity Identification Sales Prospecting Market Research Business Development

Sales & Marketing Attaché

Engen Petroleum Zimbabwe

Aug 2015 - Sep 2016 (1 year 1 month)

Sold petroleum products (Diesel 50, Engen 1 card) and forecasted sales. Handled CRM, key accounts, and market research activities.

Petroleum Sales Sales Forecasting CRM Key Account Management Market Research

Education

Degrees, certifications, and relevant coursework

National University of Science and Technology

Bachelor of Commerce (Honors) Degree, Marketing

2013 - 2017

Completed a comprehensive program focusing on marketing principles and strategies. Gained expertise in market analysis, consumer behavior, and sales management.