Myles Thomas

Serves as the onsite, client-facing technical point of contact for event hosts and corporate clients, managing expectations before, during, and after deployments. Conducts site walks and technical assessments, coordinates with internal teams, and resolves hardware, display, and network issues in high-stakes environments.

Managed end-to-end account ownership for a web redesign project, from consultation and requirements gathering through delivery and follow-up. Built a responsive digital space based on client needs, guiding expectations around timelines, scope, and technical limitations.

Conducted technical quality checks on localized media assets to ensure synchronization and compliance with client guidelines. Coordinated with project managers and international delivery teams to meet strict deadlines and standards.

Maintained trust-based relationships with individuals and families in sensitive environments, providing clear communication and professional representation. Documented hourly progress metrics, behavioral observations, and plan adjustments to ensure accurate tracking and regulatory compliance.

Completed a certification in Recording Arts covering AV and Low-Voltage Fundamentals, graduating in July 2022.

Earned a B.A. in New Media from UNC Asheville, graduating in May 2021.

Earned a B.S. in Computer Science & Information Technology from UNC Asheville, graduating in May 2021.