DANI MO

I am an empathetic and service-focused individual with over a year and a half of experience in customer-facing roles across various sectors, including retail, logistics, and design. My journey has equipped me with the skills to resolve customer issues efficiently while maintaining professionalism, even in high-pressure situations. I thrive in collaborative environments and am adept at using digital tools such as Google Workspace, Slack, and HubSpot to enhance customer interactions.

In my recent role as a Fashion Design Intern and Assistant, I communicated directly with clients to assist with custom orders and scheduling, showcasing my ability to manage multiple tasks while ensuring client satisfaction. My experience at HLA KLCC further honed my customer service skills, where I handled inquiries and complaints with empathy and professionalism, contributing to achieving monthly sales and customer satisfaction goals. I am excited to leverage my skills in a remote support role, particularly in the healthcare technology space, where I can contribute to improving customer experiences.