At AI SPORT AFRICA, I provide customer and technical support through Freshdesk, email, and remote support, taking issues through resolution or escalation.
I troubleshoot hardware, software, and connectivity problems, and test software and systems to identify issues before deployment.
I prepare and maintain PCs, networking equipment, and camera systems, including router, Wi-Fi, and calibration troubleshooting. I also support live events by responding to technical problems and communicating solutions to staff and users.
Before that, I worked as a Kennel Hand / Animal Handler at LOCAL SPCA, assisting members of the public and handling questions in a busy environment.
