Daniel Russom
@danielrussom
I support welcoming, efficient customer service and office operations through accurate administration, payments, and record keeping.
United KingdomWhat I'm looking for
I've supported the daily running of a busy family jewellery business since 2016, welcoming customers, managing telephone and email enquiries, processing payments, and resolving day-to-day issues.
I maintain stock, financial, and customer records using Excel, support bookkeeping and reporting, and introduced a payment system that reduced monthly costs from £100 to £18. I'm now seeking a Reception and Office Support role where I can support visitors, colleagues, and smooth daily operations.
Experience
Work history, roles, and key accomplishments
Retail Sales & Customer Service Coordinator
Family Jewellery Business
Sep 2016 - Present (10 years)
Delivered friendly face-to-face service and managed customer enquiries in person, by telephone, and by email. Processed payments, supported bookkeeping, and maintained stock and inventory records using Excel spreadsheets.
Education
Degrees, certifications, and relevant coursework
University of Pennsylvania
Introduction to Financial Accounting, Financial Accounting
2024 - 2024
Grade: 89%
Completed Introduction to Financial Accounting with a grade of 89%.
City University, London
International Political Economy Studies, International Political Economy
2018 - 2023
Completed two years of International Political Economy Studies.
Sir George Monoux College
BTEC, Business and IT
2016 - 2018
Grade: Triple Distinction
Earned a BTEC in Business and IT with Triple Distinction.
Gladesmore Community School
GCSE, General Studies
2011 - 2016
Completed GCSE studies.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Salary expectations
Job categories
Skills
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