Open to opportunities

Daniel Rezende

@danielrezende

Message

Customer support and operations professional with AI-enabled efficiency.

Brazil

Message

What I'm looking for

I’m looking for remote work where I can support customers reliably, handle admin and operations with strong organization, and use AI tools to work faster—bringing clear communication, follow-up, and dependable execution.

I’m an organized, reliable professional with hands-on experience in customer-facing work, independent operations, and administrative support. I move quickly, learn new tools fast, and use AI tools daily to improve efficiency and follow-through.

As the Owner / Operator of my 3D printing business, I manage orders end-to-end—from custom requests and pricing to production, delivery, and administrative operations. I handle customer communication, logistics, record keeping, and financial tracking while streamlining workflow with digital tools and AI applications.

Previously, I provided dependable dog care for a U.S.-based client base for more than four years, managing a personal schedule of multiple daily appointments independently. Earlier, I worked as an External Sales Representative, representing a university in recruitment and outreach while building strong communication, persuasion, and planning skills.

Experience

Work history, roles, and key accomplishments

Current

Owner / Operator, 3D Print

Current

3D Printing Business

Jan 2023 - Present (3 years 6 months)

Managed an independent 3D printing business end-to-end, handling custom orders from intake through production, delivery, and administrative operations. Managed customer communication, order management, pricing, logistics, and day-to-day record keeping and financial tracking, using digital tools and AI to streamline workflow.

Customer Communication Management Order Management Pricing Logistics Coordination Record keeping Productivity Google Sheets Trello Slack Microsoft Office Portuguese English

Dog Walker

Dog Republic

Nov 2018 - May 2023 (4 years 6 months)

Provided reliable, punctual pet care services for a U.S.-based client base over multiple years. Built client trust through consistent communication and dependability while independently managing a schedule of daily appointments.

Pet Care Customer Service Client Communication Reliability Time Management Scheduling Portuguese English

External Sales Representative

Unicesumar University

Jan 2015 - Jan 2017 (2 years)

Represented Unicesumar University in external sales and recruitment activities, engaging prospective students. Met outreach targets through organized planning and relationship-building while demonstrating strong communication and persuasion skills.

Sales Outreach Recruitment Persuasion Relationship Building Target Management Time Management Portuguese English