Daniel Olmos

I'm Daniel A. Olmos Duarte, a dedicated customer service specialist with a strong focus on building interpersonal relationships. With around 5 years of experience in customer inquiries and sales at my family business, I have honed my skills in effective communication and problem-solving. My journey includes roles such as a Technical Support Agent at 5CA for Bang & Olufsen, where I provided assistance via email and phone, and an Internal Account Manager at siParadigm Diagnostics, managing communications and events across departments.

Throughout my career, I have consistently sought innovation, striving to create clear processes that enhance customer experience. My experience as a Content Moderator and Customer Service Representative at Teleperformance allowed me to resolve client issues effectively while moderating content on platforms like Discord. I thrive in both independent and collaborative environments, always aiming for the highest performance standards.