Looking for a job

Daniel Oliveira

@danieloliveira6

Message

I simplify information and support customers, teams, and documentation across Portuguese and English.

Portugal

Message

What I'm looking for

I’m looking to bring my clear Portuguese-English communication, editing, documentation, and audience-aware writing to a content or junior UX copywriting role.

I’ve spent over a decade at Mintel Group Ltd communicating in English with international teams, editing information, maintaining databases, and preparing reports with consistent quality control.

More recently, I supported clients, suppliers, and partners at Kisses4Tomorrow by managing documentation, invoices, payment-control information, and day-to-day queries. I also completed administrative and accounting training at ECAM Consultoria Empresarial, SA.

I’m now bringing my Portuguese-English communication, editing, documentation, and onboarding experience into a junior UX copywriting or content-focused role where clear, audience-appropriate information matters.

Experience

Work history, roles, and key accomplishments

Customer & Administrative Support

Kisses4Tomorrow

Apr 2026 - Aug 2026 (4 months)

Communicated with clients, suppliers, and partners, clarifying requests and ensuring rigorous follow-up. Managed administrative documentation, issued invoices, and supported financial administration including payment control and reconciliation.

Customer Support Administrative Support Documentation Invoicing Financial administration Payment Reconciliation

Administrative / Accounting Trainee

ECAM Consultoria Empresarial, SA

Aug 2025 - Oct 2025 (2 months)

Handled client contact and communication for administrative clarifications. Organized and classified administrative documentation, and entered and validated data in internal systems while meeting deadlines.

Client Communication Administrative Support Data Entry Documentation Deadline Management

Checkout Operator / Store Assistant

Pingo Doce – Distribuição de Produtos Alimentares, SA

Jul 2024 - Oct 2024 (3 months)

Provided direct customer service, ensuring an efficient and courteous experience. Resolved customer issues and complaints with empathy, and managed cash operations including payments, returns, and reconciliation of takings.

Customer Service Cash Handling Payment Processing Returns Reconciliations Problem Solving

Editor / Assistant Editor

Mintel Group Ltd

Jan 2008 - Sep 2023 (15 years 8 months)

Trained and onboarded new team members on internal processes and tools. Communicated daily in English with international teams, provided administrative support, maintained database accuracy, and prepared reports with quality control.

Training Onboarding Communication Skills Administrative Support Database Management Quality Control Reporting