Daniel Machay

I am a results-driven supervising agent with hands-on experience across sales, operations, and client services. I focus on coaching teams, improving processes, and delivering measurable outcomes that align with business goals.

In my current role I lead, coach, and manage a team of 5-10 agents to exceed sales targets and activity benchmarks; I design custom insurance plans tailored to family needs and budgets while conducting performance reviews, presentation training, and one-on-one development sessions.

My prior experience spans high-volume warehouse order fulfillment, medical device assembly on production lines where I met hourly quality standards and upheld clean-room protocols, and case management where I managed 50+ cases simultaneously—processing applications and disbursing funds in alignment with policy and guidelines.

I bring strong leadership, adaptability, and operational discipline to every position. I communicate effectively with customers and stakeholders, maintain precise records using Excel, and thrive in roles that require problem solving, time management, and team development.