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Daniel Lopes

@daniellopes3

Imaging Applications Specialist at Circle Health Group, automating PACS checks and troubleshooting radiology workflows with HL7 and DICOM.

United Kingdom

Message

At Circle Health Group, I maintain imaging applications and monitor PACS servers across hospital sites. I use HL7 and DICOM expertise to identify and resolve radiology workflow failures.

I develop PowerShell scripts for daily critical checks, remote software installs and troubleshooting. I also work with imaging vendors and engineers to troubleshoot and onboard scanners and injectors.

At VCU Health System, I monitored PACS systems and Windows servers, performed preventive maintenance on workstations, and developed automation scripts. I also worked as a Project Manager for new software implementation.

Earlier, I supported end users and IT operations at VCU Health System, CONCENTRIX, Teleperformance and HCL Technologies. I hold CompTIA A+, Network+ and Security+ certifications, ITIL v4, and Microsoft Azure AZ-900 Fundamentals.

Experience

Work history, roles, and key accomplishments

Current

Imaging Applications Specialist

Current

Circle Health Group

Apr 2025 - Present (1 year 6 months)

Performs preventive maintenance on imaging applications, creates network diagrams, and uses HL7 and DICOM expertise to resolve radiology workflow failures. Develops PowerShell scripts for automation and provides 3rd line support.

HL7 DICOM PowerShell Windows Server PACS Network Troubleshooting Project Management Documentation

Senior Applications Analyst, PACS

VCU Health System

Oct 2021 - Jan 2025 (3 years 3 months)

Monitored image flow and server health, developed PowerShell scripts for automation, and managed PACS workstations. Assisted with network design and project management for software implementations.

PACS PowerShell Windows Server network design Active Directory Microsoft Intune Project Management DICOM

Field Services Technician II

VCU Health System

Oct 2019 - Oct 2021 (2 years)

Provided end-user support, resolved network issues, managed Active Directory accounts, and configured hardware and software. Used SCCM for imaging and deployments.

Active Directory SCCM Windows MacOS Office 365 Network Troubleshooting Hardware Setup Customer Support

Customer Service Representative

Teleperformance

Jun 2015 - Jun 2016 (1 year)

Provided IT technical support to Symantec customers, removed adware and malware, and diagnosed computer performance issues.

Technical Support Symantec Malware Removal Troubleshooting Customer Service

Help Desk Advisor

Concentrix

May 2013 - Apr 2015 (1 year 11 months)

Provided high-quality support to Spanish Apple clients, handled complaints, and diagnosed issues on Apple devices. Trained new employees.

Apple Support Customer Service Troubleshooting Training

IT Analyst

HCL Technologies

Aug 2011 - Sep 2012 (1 year 1 month)

Provided IT technical support for Shire Pharmaceuticals, managed Active Directory accounts, and used Remedy ticketing system. Trained new employees.

IT Support Active Directory VPN Windows Remedy Troubleshooting Training

Education

Degrees, certifications, and relevant coursework

Appalachian State University

Master of Science, Computer Science

2018 -

Pursuing a Master of Science in Computer Science, with 16 credits completed. Coursework includes computer systems, data structures, and database management.