Danielle ziff
@danielleziff
Business operations leader with 20+ years running e-commerce, improving customer experience, and driving digital marketing outcomes remotely.
United StatesWhat I'm looking for
I’m an experienced business operations professional with 20+ years of entrepreneurial and operational experience managing e-commerce, customer service, administrative processes, marketing, and technology-based workflows. I founded and manage a nationwide wholesale and e-commerce business, overseeing daily operations like purchasing, inventory, fulfillment, order processing, and customer relationships.
I improve processes and strengthen customer experience by coordinating projects, maintaining operational documentation, and using digital tools to analyze market trends and create marketing materials. I also support remote operations through a contract role managing customer communications via the Chekkit messaging platform, maintaining repair records, scheduling appointments, and refining service workflows.
Experience
Work history, roles, and key accomplishments
Remote Operations Coordinator
Mobile Repair Technology Startup
Jan 2022 - Present (4 years 6 months)
Manage customer communications through the Chekkit messaging platform, including maintaining customer records, repair documentation, and service workflows. Schedule repair appointments and coordinate customer requests while improving organization, communication, and customer experience.
Business Operations & Marketing Manager
Grins & Giggles Designs / Dani's Destash
Jan 2010 - Present (16 years 6 months)
Founded and manage a nationwide wholesale and e-commerce business overseeing daily operations, purchasing, inventory, fulfillment, and customer service. Create digital marketing materials, research market trends to improve sales and engagement, and maintain operational records using Microsoft Office and digital tools.
Real Estate Investment Manager
Bank On It Realty
Jan 2001 - Present (25 years 6 months)
Research and evaluate real estate investment opportunities and market trends. Coordinate contractors, vendors, lenders, and project timelines, and manage budgets, documentation, and multiple projects from planning through completion.
Education
Degrees, certifications, and relevant coursework
Broward College
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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