At Lehigh Valley Health Network, I schedule patient appointments across multiple providers using Epic. I verify insurance eligibility, benefits, and referrals, complete patient intake, and handle 50+ patient interactions daily.
At ArchCare, I managed full-cycle provider credentialing and re-credentialing for physicians and allied health providers. I processed credentialing for 80+ providers and vendors per month and maintained provider profiles in CAQH.
At European Wax Center, I managed appointment scheduling and calendar coordination, conducted client intake consultations, and maintained service documentation. My experience also includes HIPAA-compliant records, provider onboarding, insurance verification, and referral coordination.

