Open to opportunities

Danielle Ledesma

@danielleledesma

Practice manager who streamlines animal-hospital operations, leads teams, and keeps accurate records with calm precision.

United States

Message

What I'm looking for

I’m looking for a role where I can lead office operations, manage a team, and keep accurate administrative and bookkeeping records. I want a fast-paced environment that values organization, reliability, and clear communication.

I’m a Practice Manager with deep experience in running day-to-day operations, supporting teams, and keeping workflows organized and dependable. I bring a steady, detail-focused approach to office systems, scheduling, and the administrative side of patient care.

At Quiet Waters Animal Hospital, I oversee general office operations and manage office responsibilities, systems, and procedures. I’ve over saw 6 employees while balancing multitasking, time management, and prioritization to keep the practice moving efficiently.

I also handle core recordkeeping and administrative functions, including bookkeeping and knowledge of accounting, data, and administrative management. I’m proficient in Microsoft Office Word and use structured processes to maintain accurate files and resolve routine operational issues.

Before my practice manager role, I built strong front-desk experience as a Receptionist, managing client communication, phone calls and emails, and nonmedical questions. I also bring customer service strengths from retail work, including inventory management, returns/exchanges, and register operations—skills I now apply to improve the patient and client experience.

Experience

Work history, roles, and key accomplishments

Current

Practice Manager

Current

Quiet Waters Animal Hospital

Jan 2019 - Present (7 years 3 months)

Oversee day-to-day office operations, including managing administrative systems and handling bookkeeping and accounting-related tasks. Supervised 6 employees and coordinated reception coverage for client needs.

Office Management Administrative Management Bookkeeping Accounting Support Staff Supervision Microsoft Office Problem Solving

Receptionist

Quiet Waters Animal Hospital

Jan 2012 - Jan 2019 (7 years)

Managed front-desk reception by greeting clients, answering calls and emails, and handling nonmedical questions. Handled daily cashing out and kept client files organized and up to date.

File Management Cash Handling Customer Support Administrative Support

Volunteer Service Trip

National Society of Leadership and Success (FAU Chapter)

Jan 2016 - Jan 2018 (2 years)

Participated in a service trip with the FAU chapter organization and supported community-focused activities. Contributed through leadership and service involvement during the 2016–2018 period.

Community Service Leadership Service Coordination Organization Communication

Model/Sales Associate

Hollister Co.

Jul 2015 - Jul 2016 (1 year)

Provided customer service by helping shoppers find clothing items and accessories. Managed inventory by performing stock checks, restocking merchandise, processing returns/exchanges, and operating the register.

Customer Service Retail Sales Inventory Management Stock Checks Returns and Exchanges Merchandising

Volunteer Experience Lead

Emmanuel Baptist Church of Coconut Creek

Led decorating efforts for multiple fundraising and Christmas dinners in the nursery setting, including eight fundraising dinners and nine Christmas dinners. Coordinated volunteer activities and event preparation over several years.

Event Decoration Volunteer Leadership Nursery Support Team Coordination Community Service Organization