Danielle B
@danielleb
Dynamic PMO leader with expertise in Agile methodologies and healthcare.
What I'm looking for
I am a dynamic PMO leader with over 10 years of experience in development, specializing in large-scale learning and development initiatives. My proven expertise lies in enhancing customer success and implementing Agile methodologies to improve process effectiveness, particularly within the healthcare and government sectors.
Currently, I serve as a PMO Business Program Manager at The Cigna Group, where I manage a portfolio of CMS healthcare projects, ensuring alignment with strategic objectives. My role involves providing consultative services to enhance processes and overseeing solution readiness across multiple programs. I have successfully directed large-scale healthcare projects, implementing Agile methodologies that have increased process effectiveness by 40%.
Throughout my career, I have collaborated with executive leadership to identify operational gaps and design scalable solutions that facilitate business transformation. My background includes significant achievements in instructional design and project management, where I have consistently improved learner engagement and operational readiness.
Experience
Work history, roles, and key accomplishments
Managing Partner
IB Design Hub, LLC
Jan 2021 - Sep 2023 (2 years 8 months)
Directed digital media asset projects and strategic program development for high-profile corporations, focusing on consumer-to-consumer initiatives and enhancing client satisfaction by 25%.
PMO Business Program Manager
The Cigna Group
Jan 2025 - Present (4 months)
Manage a portfolio of CMS healthcare projects, ensuring alignment with strategic objectives and successful delivery of outcomes. Provide consultative services in solution training engineering to enhance processes, facilitating the implementation of CMS mandates and aligned initiatives.
PMO Learning and Development Program Manager
The Cigna Group
May 2022 - Jan 2025 (2 years 8 months)
Directed large-scale healthcare projects, ensuring timely and budget-compliant delivery of learning and development initiatives. Implemented Agile methodologies, increasing process effectiveness by 40% across business readiness teams.
Program Management Advisor
Enterprise Operations Learning Enablement
Dec 2021 - May 2022 (5 months)
Provided strategic oversight for healthcare business process technology integration, aligning initiatives with Agile framework objectives to enhance process efficiency and operational readiness.
Sr. Learning and Development Instructional Designer
Optum
Jan 2019 - Feb 2021 (2 years 1 month)
Directed instructional design and project management for Revenue Cycle Management, achieving a 45% increase in learner engagement and a 50% reduction in training turnaround times.
Instructional Systems Designer
Naval Air Warfare Center Training Systems Division | H2 IT S
Jan 2018 - Jan 2019 (11 months)
Developed interactive, simulation-based learning experiences for Department of Defense personnel, enhancing operational readiness and knowledge retention.
Instructional Designer
St. Luke's University Health Network
Jan 2017 - Jan 2018 (1 year)
Developed instructional materials and e-learning resources, leading to a 40% increase in learner engagement and a 25% increase in client satisfaction.
Education
Degrees, certifications, and relevant coursework
East Stroudsburg University of Pennsylvania
Masters of Education, Instructional Design & Technology
2015 - 2017
Pursued a Master's degree focusing on Instructional Design and Technology, equipping myself with the skills to create effective learning experiences and integrate technology into educational settings.
East Stroudsburg University of Pennsylvania
Bachelors of Arts, Modern Languages - Spanish
2011 - 2015
Earned a Bachelor's degree in Modern Languages with a focus on Spanish, enhancing communication skills and cultural understanding, valuable in diverse learning environments.
East Stroudsburg University of Pennsylvania
Bachelors of Science, Psychology
2011 - 2015
Completed a Bachelor's degree in Psychology, gaining insights into human behavior and mental processes, which are essential for effective instructional design.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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