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Seun Balogun

@seunbalogun

Program management leader driving clinical performance and transformation across healthcare operations for measurable ROI.

United States
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What I'm looking for

I’m looking to lead high-impact transformation programs where I can align cross-functional teams, strengthen clinical performance and compliance, and deliver measurable outcomes through agile delivery, risk management, and data-driven reporting.

I’m a program management leader with expertise in driving large-scale clinical performance initiatives, transformation programs, and cross-functional healthcare operations. At United Health Group (Optum), I lead HouseCalls programs to improve practitioner documentation quality outcomes, strengthen regulatory compliance, and streamline clinical workflows with measurable impact.

I’ve managed CMS ICD-10 codes, Chronic Condition Flags, and Sensitive Diagnosis Codes, deployed coding and documentation updates into the field tablet platform, and improved clinical provider documentation accuracy by 29% through targeted training and process improvements—while reporting outcomes in Tableau. Previously, as an Agile Product Owner and Business Analyst, I owned product lifecycles, accelerated agile delivery, managed requirements and stakeholder alignment, and supported large-scale rollouts—bringing a disciplined, risk-aware approach to technology enablement and enterprise change.

Experience

Work history, roles, and key accomplishments

UnitedHealth Group (Optum) logoUO
Current

Associate Director, Program

Jul 2020 - Present (5 years 9 months)

Led program strategy for HouseCalls clinical performance initiatives, improving practitioner documentation outcomes. Managed CMS ICD-10 code governance and deployed coding updates to the tablet platform, improving clinical documentation accuracy by 29% and reporting results via Tableau.

UnitedHealth Group (Optum) logoUO

Agile Product Owner

Aug 2016 - Jul 2020 (3 years 11 months)

Owned the full product lifecycle for HouseCalls programs (Hawkeye Scheduler, XLCare, and Practitioner Portal), aligning roadmaps to clinical and business priorities using Rally. Improved delivery speed and user satisfaction, accelerated deployment timelines by refining Agile/Scrum processes, and tracked performance in Tableau.

Northrop Grumman logoNG

Senior Business Analyst

Jun 2015 - Aug 2016 (1 year 2 months)

Drove Agile project delivery for the Social Security Administration by managing requirements, stakeholder communication, and solution design to improve efficiency and system adoption. Used Remedy for change management, created process flows with MS Visio and Lucidchart, and produced training materials with documentation tracked in ALM.

Comcast logoCO

Business Analyst

Jun 2011 - Apr 2015 (3 years 10 months)

Supported enterprise data initiatives by gathering requirements, developing business use cases, and translating insights into actionable system specifications. Streamlined business processes through stakeholder collaboration and supported product launches with training and operational-transition documentation.

Education

Degrees, certifications, and relevant coursework

University of Maryland Global Campus logoUC

University of Maryland Global Campus

Master of Science, Information Systems & Services Management

Master of Science in Information Systems & Services Management from University of Maryland Global Campus.

University of Maryland, College Park logoUP

University of Maryland, College Park

Bachelor of Science, Information Systems

Bachelor of Science in Information Systems from the R.H. Smith School of Business, University of Maryland, College Park.

Tech stack

Software and tools used professionally

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