Seun Balogun
@seunbalogun
Program management leader driving clinical performance and transformation across healthcare operations for measurable ROI.
What I'm looking for
I’m a program management leader with expertise in driving large-scale clinical performance initiatives, transformation programs, and cross-functional healthcare operations. At United Health Group (Optum), I lead HouseCalls programs to improve practitioner documentation quality outcomes, strengthen regulatory compliance, and streamline clinical workflows with measurable impact.
I’ve managed CMS ICD-10 codes, Chronic Condition Flags, and Sensitive Diagnosis Codes, deployed coding and documentation updates into the field tablet platform, and improved clinical provider documentation accuracy by 29% through targeted training and process improvements—while reporting outcomes in Tableau. Previously, as an Agile Product Owner and Business Analyst, I owned product lifecycles, accelerated agile delivery, managed requirements and stakeholder alignment, and supported large-scale rollouts—bringing a disciplined, risk-aware approach to technology enablement and enterprise change.
Experience
Work history, roles, and key accomplishments
Led program strategy for HouseCalls clinical performance initiatives, improving practitioner documentation outcomes. Managed CMS ICD-10 code governance and deployed coding updates to the tablet platform, improving clinical documentation accuracy by 29% and reporting results via Tableau.
Owned the full product lifecycle for HouseCalls programs (Hawkeye Scheduler, XLCare, and Practitioner Portal), aligning roadmaps to clinical and business priorities using Rally. Improved delivery speed and user satisfaction, accelerated deployment timelines by refining Agile/Scrum processes, and tracked performance in Tableau.
Drove Agile project delivery for the Social Security Administration by managing requirements, stakeholder communication, and solution design to improve efficiency and system adoption. Used Remedy for change management, created process flows with MS Visio and Lucidchart, and produced training materials with documentation tracked in ALM.
Supported enterprise data initiatives by gathering requirements, developing business use cases, and translating insights into actionable system specifications. Streamlined business processes through stakeholder collaboration and supported product launches with training and operational-transition documentation.
Education
Degrees, certifications, and relevant coursework
University of Maryland Global Campus
Master of Science, Information Systems & Services Management
Master of Science in Information Systems & Services Management from University of Maryland Global Campus.
University of Maryland, College Park
Bachelor of Science, Information Systems
Bachelor of Science in Information Systems from the R.H. Smith School of Business, University of Maryland, College Park.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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