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Daniel DonkorDD
Open to opportunities

Daniel Donkor

@danieldonkor

Customer-focused communications professional fluent in English, French, Twi.

Ghana
Message

What I'm looking for

I seek a role where I can apply customer support and teaching experience in a collaborative environment that values reliability, professional growth, and opportunities to contribute to organizational success.

I am a customer support and education professional with experience in communications, teaching, and loan administration. I have worked as a Customer Support Agent at the National Communications Authority and held teaching roles at multiple primary and preparatory schools, bringing classroom management and client-facing skills to every position.

My background includes a Bachelor of Business Administration from the University of Ghana and practical experience as a Loan Officer at Star Capital Investment, which strengthened my attention to detail and financial process knowledge. I am diligent, reliable, and quickly adapt to new challenges while maintaining a focus on quality and productivity.

I collaborate well with colleagues and engage effectively with clients and students, seeking roles where I can contribute to organizational growth, exceed goals, and continue developing my professional skills.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Ghana logoUG

University of Ghana

Bachelor of Business Administration, Business Administration

2019 - 2023

Completed a Business Administration program at the University of Ghana from September 2019 to September 2023.

KS

Kinbu Senior High/Technical School

Senior High School Diploma, Secondary Education

2014 - 2017

Completed secondary education at Kinbu Senior High/Technical School from September 2014 to May 2017.

BS

Babsco Preparatory School

Primary School Leaving Certificate, Primary and Basic Education

2011 - 2014

Completed primary and basic education at Babsco Preparatory School from September 2011 to April 2014.

Tech stack

Software and tools used professionally

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Daniel Donkor - Customer Support Agent - National Communications Authority | Himalayas