As a Remote Customer Service Representative, I handle 60–80 customer inquiries weekly across email, chat, and phone. I achieved 95%+ customer satisfaction and reduced response time by 30% through workflow improvements.
In my freelance Marketing Specialist work, I generated 120+ qualified leads through digital campaigns and increased social media engagement by 40%. I also produced content that increased website traffic by 35%.
At Vestava International School, I worked as a Tutor & General Secretary, managing records for 300+ students and coordinating administrative activities. I improved communication turnaround by 35%.
At Bamich Investment Ltd., I worked as a General & Human Resources Specialist and helped recruit marketers. My background also includes tutoring at Aloha Academy and roles at Consumer Bureau and Morning Star Forex Bureau.
