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Daniel Chaparro

@danielchaparro1

When digital experiences become complicated to navigate, I design the compass. Product design leader for enterprise SaaS, AI, FinTech & HealthTech.

United States

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What I'm looking for

When digital experiences become complicated to navigate, I design the compass. I’m seeking opportunities at the intersection of design, business strategy, and technology transformation, where I can modernize enterprise platforms, shape AI-enabled experiences, mentor teams, and turn complexity into clarity.

When digital experiences become complicated to navigate, I design the compass.

I help organizations transform complex enterprise platforms into intuitive, scalable product experiences across financial services, healthcare, enterprise SaaS, and AI-enabled platforms. My work spans product strategy, enterprise UX, design systems, and workflow modernization, partnering with executive, product, and engineering leaders to align user needs, business strategy, and measurable outcomes.

The problems I enjoy most involve modernizing legacy platforms, simplifying regulated workflows, scaling design practices, and helping teams adopt AI responsibly. I’m seeking Director of Product Design, Principal Product Designer, or senior design leadership opportunities where I can bring clarity to complexity and help teams build products people trust.

Experience

Work history, roles, and key accomplishments

Current

Owner

Current

DanielChaparro.com

Jan 2026 - Present (6 months)

Designed and launched a public AI portfolio assistant integrating structured content, orchestration logic, memory-informed responses, and HITL guardrails.

Generative AI AI Orchestration Structured Content AI Enabled Assistant Design

Principal, Product Design & UX Lead

Infosys

Nov 2020 - Dec 2025 (5 years 1 month)

Led AI-enabled workflows reaching 80% adoption and driving 60% new business growth. Expanded a $130K pilot into $1.75M+ engagement, reduced workflow friction 40% and accelerated delivery 20%, and unified fragmented product workflows into reusable enterprise experience standards.

Generative AI AI Orchestration Operating Model Design Design Systems Cross functional Leadership Workflows

Product Design & UX Strategist

Deloitte

Apr 2019 - Aug 2020 (1 year 4 months)

Led UX modernization of Deloitte’s enterprise procurement platform, transforming complex ServiceNow workflows into scalable, measurement-driven experience architecture. Improved user satisfaction by 30%, procurement approvals by 65%, and built self-service digital tools and analytics dashboards while reducing delivery rework 25%.

Enterprise UX Dashboards Cross functional Leadership Design Systems

Associate Director, Product Design

Otsuka Pharmaceutical (US)

Jan 2017 - Mar 2019 (2 years 2 months)

Led HIPAA-compliant platform design strategy supporting behavioral health, clinical workflows, and secure digital access. Improved clinical decision-making quality by 50% through workflow-centered analytics and designed population segmentation, cost analysis, and risk-stratification visualizations using longitudinal healthcare datasets.

Healthcare UX Design Workflow Analysis Segmentation Risk Stratification Digital Access Cross functional Leadership

VP Design / Head of Design

Citi

Apr 2012 - Jan 2017 (4 years 9 months)

Directed 5 senior designers while scaling Citigroup’s enterprise UX function 500%+. Created the Blueberry design system (WCAG-aligned) with reusable HTML5/CSS3 components across 20+ business lines, governed design standards to improve navigation and accessibility, and led global web/mobile delivery for scalable cross-device experiences.

Design Systems CSS3 Navigation And Accessibility Improvements Web Mobile Delivery