Jay Telles

Grew a global design consultancy delivering end-to-end product strategy and UX solutions, launching AI/automation features and reducing support errors for enterprise clients like Comcast. Directed discovery-to-launch projects and built scalable, WCAG-compliant design systems for web, mobile, and 10-foot TV experiences.

Led design and launch of Arrow's first B2B digital Marketplace and redesigned internal tools, improving efficiency for 1,000+ employees and reducing task time and training costs. Built and maintained a scalable Figma design system and guided cross-functional design sprints.

Led design of a segmentation tool and ADA accessibility audits for Spectrum, improving targeting accuracy and delivering strategic accessibility improvements within a 90-day engagement. Drove internal optimization projects to enhance team workflows.

Defined scalable design systems and led user research for enterprise geospatial and construction software, increasing feature adoption through iterative testing and global collaboration. Standardized UI components across product teams for complex industrial tools.

Led web and mobile redesigns that increased user engagement by 20% and reduced brand/product inconsistencies by developing a unified design system, shortening design-to-dev handoff times through early engineering collaboration.

Completed a Master of Arts in Graphic Design focusing on visual communication, typography, and design systems.

Completed a Bachelor in Advertising and Marketing Communication with emphasis on marketing strategy and creative advertising.