DUDaniel A. Udeozo
@danielaudeozo
Customer support professional with a track record of career advancement.
NigeriaWhat I'm looking for
As a seasoned customer support professional with over 4 years of experience, I have developed a strong track record of career advancement and a passion for delivering exceptional customer satisfaction. With a focus on technical support and problem-solving, I have honed my skills in resolving complex issues and driving success in dynamic roles.
Throughout my career, I have demonstrated expertise in technical support, problem-solving, and team management, with a strong emphasis on communication, analytical skills, and attention to detail. My experience in managing teams and resolving technical issues has equipped me with the skills to thrive in fast-paced environments.
I am now seeking a challenging role that leverages my skills and experience to drive success and growth. With a strong foundation in IT support and a passion for innovation, I am confident in my ability to make a meaningful impact in a dynamic organization.
Experience
Work history, roles, and key accomplishments
IT Support/WordPress Web Developer
Utopia Media Limited
Nov 2021 - Present (3 years 7 months)
Provided technical support, diagnosed and troubleshooted issues on organization’s or clients’ WordPress websites, and assisted with designing and uploading WordPress websites using cPanel.
Customer Support Executive (Sub-unit Lead)
GO54 (Formerly Whogohost)
Jan 2022 - Present (3 years 5 months)
Provided technical guidance across all teams to resolve cases related to the department, managed a team of 6 junior team members, and handled technical issues that required urgency by the management and premium clients.
Customer Support Adviser
GO54 (Formerly Whogohost)
Jun 2020 - Dec 2022 (2 years 6 months)
Provided technical support, diagnosed and troubleshooted issues customers have with their web hosting plans and services, and resolved a wide range of website and email issues.
Education
Degrees, certifications, and relevant coursework
Daniel A. hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
Interested in hiring Daniel A.?
You can contact Daniel A. and 90k+ other talented remote workers on Himalayas.
Message Daniel A.Find your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
