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Daniela Archila Caballero

@danielaarchilacaball

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I support IT operations, automation, and bilingual logistics coordination.

United States

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What I'm looking for

I'm looking to contribute IT support, systems administration, automation, and bilingual operations experience while continuing to grow in computer science and Google support certifications.

At Kite Environmental, I served as the sole in-house IT support contact, resolving software and hardware issues for non-technical staff in clear, practical language.

I administered Google Workspace, Apple Business Manager, Jamf, Dropbox, and Kite Pro, managing accounts, access, devices, email, shared drives, and mobile device enrollment.

I built Excel macros, formulas, and dashboards that eliminated about 21 hours of manual work each week. I also partnered with software engineers on AI automation for bills of lading, invoicing, and operational-data access.

I bring bilingual English-Spanish communication and logistics coordination experience, including driver scheduling, fleet compliance, invoicing, and vendor support. I'm currently completing an A.A. in Computer Science.

Experience

Work history, roles, and key accomplishments

Logistics Coordinator

Kite Environmental Inc.

Feb 2026 - Aug 2026 (6 months)

Served as the primary bilingual point of contact for drivers and vendors, coordinating schedules and resolving day-to-day issues. Managed fleet maintenance, vehicle registration, and permit compliance under Florida regulations, and handled load invoicing using QuickBooks.

Bilingual Communication Dispatch Scheduling Quickbooks Fleet Management Compliance

IT Support Manager

Kite Environmental Inc.

Oct 2021 - Aug 2026 (4 years 10 months)

Served as the sole in-house IT support contact, troubleshooting software and hardware issues and administering Google Workspace, Apple Business Manager, Jamf, Dropbox, and Kite Pro. Built advanced Excel systems for compliance reporting and partnered with a software engineering team to design AI automation tools.

IT Support Google Workspace Apple Business Manager Jamf MDM Dropbox Excel Macros Excel Excel Dashboard AI Tools Claude ChatGpt UI Frameworks

IT Support & Administrative Assistant

Estudio Tres Digital

Jan 2019 - Jan 2021 (2 years)

Supported client and vendor communication while managing executive calendars and directing incoming communications. Implemented marketing automation tools to streamline lead nurturing, reducing manual workload by 25%, and evaluated CRM and CMS systems.

Marketing Automation CRM CMS Market Research Calendar Management Communication Skills