Art User

I am a results-focused operations specialist ready to step in on a contract or customer service basis. For 25 years, I’ve specialized in keeping high-stakes operations running smoothly—from securing sensitive national communications in the U.S. Navy (10 years) to coordinating complex freight logistics across the US, Canada, and Mexico (15 years).

Clients hire me to identify and fix costly breakdowns. If you have critical information or physical goods that must move without error, I ensure the process, communication, and systems are watertight. I am a native speaker of both English and Spanish, making international coordination seamless.

I apply this real-world operational oversight to support roles, ensuring your automated systems work as intended, boosting overall accuracy and fraud prevention. I am specifically interested in AI/Chatbot Evaluation and Support Operations where I can apply my "human-in-the-loop" experience to improve system logic and security.

Technical Setup & Availability:

• Environment: 100% Remote / Work-from-Home.

• Primary Tools: ChromeOS (Chromebook) & Android (Pixel) ecosystems.

• Languages: Native-level fluency in English and Spanish.