dali :3

I’m a bilingual Virtual & Executive Assistant with experience supporting administration, customer follow-up, and digital growth. In my current role, I manage high-volume email communications, coordinate pending tasks, and maintain clear client communication in a fast-paced remote environment.

I also run Meta Ads campaigns and use Google Ads tools to analyze performance, optimize budgets, and help generate qualified leads for clients. Alongside that, I keep records and databases accurate—ensuring data integrity, organization, and confidentiality—while creating professional documents, reports, and presentations.

Before this, I worked as an Unemployment Associate Operations, where I supported clients with Power of Attorney documentation, tracked signatures and scheduled meetings, and audited employee wage and earnings records for compliance. I reviewed claim statuses and supporting documentation through intake processes and collaborated with cross-functional teams to meet policy and regulatory requirements, while consistently handling employer documentation with professionalism and precision.