Open to opportunities

DAMILOLA ADEBISI

@damilolaadebisi

Message

Experienced Administrative Officer with a strong background in customer service.

Nigeria

Message

What I'm looking for

I seek a role that offers growth opportunities and values exceptional customer service.

I am a highly skilled and results-driven professional with over 7 years of combined experience in administrative roles, particularly as an ATM Management Officer and Universal Teller. My expertise lies in managing ATM operations and delivering exceptional customer service, which has been pivotal in fostering business growth and exceeding operational expectations.

Currently, I serve as an Administrative Officer at Ezetem Global Paints Nig. Ltd, where I efficiently manage office supplies, schedule meetings, and handle confidential information. My previous role as a Universal Teller at Sterling Bank allowed me to excel in fund transfers, customer inquiries, and maintaining strong stakeholder relationships. My dedication to operational excellence has been recognized through commendations for my efficiency and low error rates in transaction processing.

Experience

Work history, roles, and key accomplishments

Current

Administrative Officer

Current

Ezetem Global Paints Nig. Ltd

Jun 2023 - Present (2 years)

Responsible for organizing office supplies, scheduling meetings, managing confidential information, and responding to customer inquiries. Implemented administrative systems to enhance workflow efficiency.

Office Management Scheduling Confidentiality Customer Service Administration

Universal Teller

Sterling Bank (Outsourced staff, WhyteCleon Ltd)

Jan 2017 - May 2023 (6 years 4 months)

Managed fund transfers, processed PTA and BTA requests, handled transactions, and ensured accurate reconciliation of branch ledgers. Provided exceptional customer service and supported ATM management.

Fund Transfers Customer Service Reconciliations Stakeholder Management

ATM Management Officer

Sterling Bank (Outsourced staff, Whytecleon Ltd)

Jan 2015 - Jan 2017 (2 years)

Ensured prompt response to ATM faults, conducted maintenance tasks, and managed ATM reconciliation. Contributed to the profitability of the branch through effective ATM management.

Maintenance Reconciliations Team Collaboration

Sales Executive

FCMB (Outsourced staff)

Jan 2014 - Jan 2015 (1 year)

Focused on customer acquisition, meeting sales targets, and building relationships. Engaged in cross-selling and upselling to enhance customer satisfaction and drive sales.

Sales Customer Acquisition Relationship Building Cross Selling Upselling