Dalia Pharoun

Hello, I am Dalia Pharoun, a passionate customer service professional with a strong commitment to promoting lasting customer satisfaction. My experience at Majestic Inc. has equipped me with the skills necessary to handle customer inquiries and concerns with professionalism and efficiency. I pride myself on my ability to actively listen to customers and address their needs promptly, ensuring a positive experience with every interaction.

Throughout my academic journey, I have developed excellent interpersonal skills and a keen understanding of customer service best practices. I have consistently earned high marks for customer satisfaction, demonstrating my dedication to delivering quality service. As I pursue my Communication Degree and Public Affairs and Policy at Concordia University, I am eager to apply my knowledge and skills in a part-time position that presents professional challenges and opportunities for growth.