adiam tesfaye

I am a dedicated and friendly customer service professional with experience in retail and administrative roles. My commitment to providing exceptional service has been a cornerstone of my career, and I thrive on helping customers resolve their inquiries and complaints. I believe that effective communication is key to ensuring customer satisfaction, and I take pride in my ability to connect with people from diverse backgrounds.

In my previous role as a Customer Service Representative at Queen's Supermarket in Addis Ababa, Ethiopia, I assisted customers with their inquiries and complaints, ensuring a high level of satisfaction. I efficiently processed transactions and collaborated with my team to maintain a clean and organized store environment. Additionally, my experience as a Receptionist at Overseas Consultancy allowed me to hone my administrative skills, managing front desk operations and providing valuable information to clients about study abroad options.