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adiam tesfaye

@adiamtesfaye

Dedicated customer service professional with strong communication skills.

Canada

What I'm looking for

I am looking for a role that values strong communication and customer service.

I am a dedicated and friendly customer service professional with experience in retail and administrative roles. My commitment to providing exceptional service has been a cornerstone of my career, and I thrive on helping customers resolve their inquiries and complaints. I believe that effective communication is key to ensuring customer satisfaction, and I take pride in my ability to connect with people from diverse backgrounds.

In my previous role as a Customer Service Representative at Queen's Supermarket in Addis Ababa, Ethiopia, I assisted customers with their inquiries and complaints, ensuring a high level of satisfaction. I efficiently processed transactions and collaborated with my team to maintain a clean and organized store environment. Additionally, my experience as a Receptionist at Overseas Consultancy allowed me to hone my administrative skills, managing front desk operations and providing valuable information to clients about study abroad options.

Experience

Work history, roles, and key accomplishments

QS

Customer Service Representative

Queen's Supermarket

Nov 2022 - Dec 2022 (1 month)

Provided exceptional customer service by assisting with inquiries and complaints, ensuring high levels of customer satisfaction. Processed transactions accurately and collaborated with team members to maintain store organization.

OC

Receptionist

Overseas Consultancy

Oct 2022 - Nov 2022 (1 month)

Managed front desk operations by answering calls, scheduling appointments, and greeting visitors. Provided clients with information about study abroad options and maintained records for inquiries and appointments.

Education

Degrees, certifications, and relevant coursework

adiam hasn't added their education

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Tech stack

Software and tools used professionally

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