Dafrosa Mbanga

Managed multi-geography vendor and partner communications, reducing payment-related complaints by 50%+ through proactive follow-up across email and messaging. Led workflow digitalization and automation that improved reporting accuracy and reduced turnaround time by 30%.

Wrote conversion-focused marketing copy for a Zumba fitness studio campaign, increasing sign-ups by 25%. Created social media promotional content and visual marketing assets using Canva to drive engagement and conversions.

Managed multi-geography vendor and partner relationships, reducing payment-related complaints by 50%+ through proactive communication and systematic follow-up. Led workflow digitalization and automation, improving reporting accuracy and operational turnaround time by 30%, while maintaining 100% compliance on regulatory filings and audit requirements.

Coordinated cross-functionally across procurement, treasury, logistics, IT, and programs across multiple geographies, maintaining 100% compliance on regulatory filings and audit requirements. Built AP documentation, process guides, and training materials to standardize operations for distributed remote teams.

Conducted keyword and competitive research to identify high-value search opportunities and inform content strategy for partner organizations. Produced SEO-optimized blog and campaign content using AI content tools, and delivered consultative outreach as an ambassador to prospective externs and partners.

Performed keyword and competitive research to identify high-value search opportunities and inform content strategy for partner organizations. Produced SEO-optimized blog posts and digital marketing assets using AI content tools and keyword research to improve rankings and web traffic.

Administered enterprise accounting and finance operations, resolving software issues to support smooth and agile workflows. Partnered with internal and external stakeholders (designers, illustrators, authors, consultants) to ensure accurate and timely information flow for program deliverables.

Developed marketing copy and campaign content, and contributed to a content positioning strategy focused on customer engagement and brand visibility. Supported digital campaigns with assets aligned to marketing objectives and audience needs.

Produced written communications and social media campaign content that grew the organization’s online audience by thousands of followers. Prepared official press communications and outreach materials for international youth programs.

Produced written communications and social media campaign content that grew the organization’s online audience by thousands of followers. Prepared official press communications and outreach materials for the Youth Envoy’s international youth programs.

Re-established a dormant B2B corporate account generating 3 million TSh in recurring monthly revenue through strategic outreach and relationship management. Increased e-commerce revenue by 25–30% via the Jumia platform partnership, improved B2B sales by 25% through multi-channel customer support, and reduced operational costs by 50% by negotiating vendor contracts.

Re-established a dormant B2B corporate account, generating 3 million TSh in recurring monthly revenue through strategic outreach and relationship management. Managed and expanded the Jumia platform partnership, driving a 25–30% increase in e-commerce revenue and improving B2B sales by 25%.

Secured a B2B corporate vehicle-tracking client and established three additional SME accounts through targeted outreach and consultative selling. Consistently exceeded weekly sales quotas through relationship-based selling, product demonstrations, and multi-channel customer support.

Provided administrative support to the CEO, including calendar management, external correspondence, and project tracking on the knowledge base. Helped maintain organization and documentation for ongoing projects.

Secured internship placements for eight international exchange students through corporate cold outreach, consultative presentations, and relationship building. Coordinated outreach efforts to match students with suitable opportunities.

Secured internship placements for 8 international exchange students through corporate cold outreach, consultative presentations, and relationship building. Coordinated outreach efforts to match students with placement opportunities.

Wrote conversion-focused marketing copy for a Zumba fitness campaign, increasing sign-ups by 25%. Created social media promotional content and visual marketing materials using Canva to drive engagement and conversions.

Earned a Bachelor of Arts (BA) in Economics at the University of Dar es Salaam.

Earned a Master of Science (MSc) in Finance & Investment at the Institute of Finance Management.