Czed-Iana Agustin

Created and managed engaging social media content to boost brand presence and audience engagement. Provided administrative support, including email management, scheduling, and data organization. Utilized marketing tools to execute campaigns and analyze performance metrics effectively.

Scheduled and managed client appointments efficiently. Assisted clients in securing business funding solutions. Maintained clear communication and timely follow-ups. Organized data and tracked leads using CRM tools.

Guided clients in establishing and improving business credit profiles for funding eligibility. Developed customized strategies to build strong credit scores and lender compliance. Educated clients on effective credit utilization and reporting practices for long-term success.

Handled customer complaints and tracked assigned accounts to identify outstanding debts. Located and contacted debtors to inquire about their payment status. Negotiated payoff deadlines or payment plans and investigated discrepancies.

Studied Culinary Arts, focusing on the principles of food preparation, presentation, and management in the hospitality industry.

Completed coursework related to customer service and debt collection, gaining skills in handling customer complaints and managing accounts.