CACzed-Iana Agustin
@czedianaagustin
Experienced Executive Virtual Assistant with a focus on client success.
PhilippinesWhat I'm looking for
With over eight years of professional experience, I have excelled as an Executive Virtual Assistant to CEOs, supporting high-level operations with excellence and efficiency. My expertise spans various domains including Customer Service, Debt Collection, Business Credit Building, Funding Assistance, and Social Media Management. I pride myself on providing exceptional client support and securing funding opportunities while crafting effective credit-building strategies.
Throughout my career, I have managed executive calendars and appointments, created engaging digital content, and maintained a high standard of professionalism. My diverse background reflects my adaptability and dedication to delivering outstanding results in every role I undertake. I am passionate about helping clients achieve their goals and thrive in their respective industries.
Experience
Work history, roles, and key accomplishments
Social Media Manager
Wholestic Me
Aug 2023 - Dec 2023 (4 months)
Created and managed engaging social media content to boost brand presence and audience engagement. Provided administrative support, including email management, scheduling, and data organization. Utilized marketing tools to execute campaigns and analyze performance metrics effectively.
Funding Specialist
Nexus Finance Co
Jan 2023 - Jul 2023 (6 months)
Scheduled and managed client appointments efficiently. Assisted clients in securing business funding solutions. Maintained clear communication and timely follow-ups. Organized data and tracked leads using CRM tools.
Executive Virtual Assistant
R White Investments
Jan 2021 - Jan 2022 (1 year)
Guided clients in establishing and improving business credit profiles for funding eligibility. Developed customized strategies to build strong credit scores and lender compliance. Educated clients on effective credit utilization and reporting practices for long-term success.
Customer Support & Debt Collector
Jackson Collectors
May 2019 - Feb 2021 (1 year 9 months)
Handled customer complaints and tracked assigned accounts to identify outstanding debts. Located and contacted debtors to inquire about their payment status. Negotiated payoff deadlines or payment plans and investigated discrepancies.
Education
Degrees, certifications, and relevant coursework
ABE International College
Bachelor of Science, Culinary Arts
2017 - 2019
Studied Culinary Arts, focusing on the principles of food preparation, presentation, and management in the hospitality industry.
Nueva Ecija University of Science and Technology
Bachelor of Science, Customer Service
2016 - 2016
Completed coursework related to customer service and debt collection, gaining skills in handling customer complaints and managing accounts.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
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