Darene Cole

Coordinated the planning, execution, and monitoring of marketing campaigns. Provided support in the development and implementation of new marketing strategies and compiled monthly reports and analyzed data for insights.

Managed and monitored over 20 website development projects. Trained and supervised new team members as part of the onboarding process and reviewed over 20 staging websites, providing feedback to other team members.

Managed a portfolio of over 30 French and English clients. Prepared and conducted monthly website performance reports and calls with clients using data from Google Analytics.

Analyzed and solved up to 15 inventory issues via phone and email daily. Streamlined and prioritized client's requests to improve work efficiency and created documentation on troubleshooting specific issues.

Conducted onboarding calls to educate clients on services and products. Led monthly client calls to review organic website performance and provided recommendations.

Wrote articles and created weekly staff newsletters with relevant departmental information. Improved written communication skills while conducting monthly interviews with staff members.

Developed communication skills while creating various marketing documents such as brochures and presentations. Organized different activities including International Education Week and delegate visits.

Reviewed and recommended improvements to French written assignments for approximately 25 students. Led and promoted the “Project Tandem 2014” to enhance English and French conversational skills.

Prepared two business plans for student and intern residences to be submitted to the World Bank for funding. Developed critical professional business communication skills by devising transmittal letters and protocol agreements.

Focused on management, innovation, and entrepreneurship. Actively participated in the 8-month Creative Destruction Lab program.

Majored in International Business, completing a 1-year Cooperative Education program. Participated in an exchange program to Navarra, Spain for one semester and a 10-day study tour to China.