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@cynthiaodoyo
Dedicated public administration professional
I am a highly motivated and organized individual with a strong background in public administration. I possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. My experience in customer service, credit analysis, and office administration has equipped me with a unique blend of skills that enable me to provide high-quality support in a variety of settings.
Throughout my career, I have demonstrated my ability to work in fast-paced environments, prioritize tasks, and manage multiple responsibilities. My experience in debt collection, credit analysis, and customer service has given me a strong understanding of the importance of attention to detail, effective communication, and building strong relationships with clients and colleagues.
I am a quick learner, with a strong ability to adapt to new technologies and processes. I am confident in my ability to provide exceptional support and make a positive contribution to any organization. I am excited to bring my skills and experience to a new role and continue to grow and develop as a professional.
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Work history, roles, and key accomplishments
Direct Cash Capital
Oct 2021 - Feb 2022 (4 months)
Debt collector, call center agent, and receptionist duties
Direct Cash Capital
Feb 2020 - Oct 2021 (1 year 8 months)
Credit analysis, risk evaluation, and loan management
Tuskys Supermarket
Aug 2018 - Oct 2020 (2 years 2 months)
Customer service, cashier duties, and merchandise maintenance
Nairobi City County Inspectorate Department
Feb 2017 - May 2017 (3 months)
Office administration, data entry, and customer service
Degrees, certifications, and relevant coursework
Diploma, Public Administration
2015 - 2018
Completed a Diploma in Public Administration, focusing on the principles and practices of public service, governance, and administration.
Certificate, Computer Science
2017 - 2017
Completed a Certificate in Computer Packages, gaining skills in various computer applications and software.
Kenya Certificate of Secondary Education, Secondary Education
2010 - 2014
Achieved the Kenya Certificate of Secondary Education, covering a broad curriculum that prepared for higher education and vocational training.
Software and tools used professionally
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