Open to opportunities

Cynthia Anorue

@cynthiaanorue

Message

I coordinate customer service, administrative operations, and schedules to keep teams and clients running smoothly.

Nigeria

Message

What I'm looking for

I'm looking for a role where I can support customer service, administrative processes, scheduling, and operations while contributing to efficient service delivery and customer satisfaction.

I've supported customer service and administrative operations at CreditChex, handling customer inquiries across phone, email, and chat, maintaining accurate records, and coordinating with internal teams to resolve concerns promptly.

As a freelance Virtual Assistant, I coordinate calendars, meetings, documentation, spreadsheet tracking, and digital filing systems for clients. I bring over three years of experience in service delivery, operations coordination, customer complaint resolution, and administrative support.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Freelance

Mar 2025 - Present (1 year 5 months)

Coordinated calendars, meetings, and schedules for clients. Managed administrative records, documentation, and reporting, and assisted with data management and operational support tasks.

Calendar Management Scheduling Administrative Support Data Management Client Communication Operational Support

Customer Service Representative

CreditChex

Jun 2020 - Feb 2023 (2 years 8 months)

Delivered high-quality customer support via phone, email, and chat, resolving inquiries and issues promptly. Maintained accurate records, coordinated with internal departments, and supported process improvement initiatives.

Customer Service Complaint Resolution Data Entry Documentation Onboarding Escalation Management Process Improvement Multitasking