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Crystal Sierra

@crystalsierra

Key Account Manager specializing in wholesale and retail partnerships, driving multi-brand revenue growth and margin protection.

United States
Message

What I'm looking for

I’m looking for a role where I can own wholesale/retail partnerships, drive revenue growth, protect margin, and negotiate confidently—while partnering cross-functionally to execute large retail programs and accelerate brand expansion.

I’m a wholesale and retail partnerships Key Account Manager focused on growing revenue while protecting margin across beauty and consumer brands. I supported execution of an approximately $6M annual wholesale retail business and manage high-volume ordering, inventory, and buyer relationships across multiple channels.

In my current role (February 2022–Present), I preserved ~$80K+ margin through negotiation strategy and protected performance across ~1,000 purchase orders per year. I also recovered ~$468K in revenue by identifying pricing discrepancies and correcting misreported invoiced revenue tied to overstock and allocation issues.

My results include becoming the primary internal contact for TJX USA & Canada wholesale business, generating $510K sell-through on an overstock inventory initiative, and increasing independently owned accounts by 30%+ YoY. I negotiated 150+ shipment extensions in 2025 while avoiding discounting, reducing extension-related margin loss from ~200 discounted POs in 2024 to ~2 in 2025.

Experience

Work history, roles, and key accomplishments

BC
Current

Key Account Manager

Boosted Commerce

Feb 2022 - Present (4 years 4 months)

Managed wholesale and retail partnerships across multiple consumer brands, supporting ~$6M annual retail revenue and ~1,000 purchase orders per year. Preserved ~$80K+ margin, recovered ~$468K from invoicing discrepancies, and grew FabFitFun revenue 35% YoY and Faire revenue 34% YoY through buyer negotiation, margin protection, and coordinated retail launches.

Education

Degrees, certifications, and relevant coursework

Seattle Pacific University logoSU

Seattle Pacific University

Bachelor of Arts, Communication

Earned a Bachelor of Arts in Communication at Seattle Pacific University and completed a minor in Computer Science.

Tech stack

Software and tools used professionally

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