Crystal Sierra
@crystalsierra
Key Account Manager specializing in wholesale and retail partnerships, driving multi-brand revenue growth and margin protection.
What I'm looking for
I’m a wholesale and retail partnerships Key Account Manager focused on growing revenue while protecting margin across beauty and consumer brands. I supported execution of an approximately $6M annual wholesale retail business and manage high-volume ordering, inventory, and buyer relationships across multiple channels.
In my current role (February 2022–Present), I preserved ~$80K+ margin through negotiation strategy and protected performance across ~1,000 purchase orders per year. I also recovered ~$468K in revenue by identifying pricing discrepancies and correcting misreported invoiced revenue tied to overstock and allocation issues.
My results include becoming the primary internal contact for TJX USA & Canada wholesale business, generating $510K sell-through on an overstock inventory initiative, and increasing independently owned accounts by 30%+ YoY. I negotiated 150+ shipment extensions in 2025 while avoiding discounting, reducing extension-related margin loss from ~200 discounted POs in 2024 to ~2 in 2025.
Experience
Work history, roles, and key accomplishments
Key Account Manager
Boosted Commerce
Feb 2022 - Present (4 years 3 months)
Managed wholesale and retail partnerships across multiple consumer brands, supporting ~$6M annual retail revenue and ~1,000 purchase orders per year. Preserved ~$80K+ margin, recovered ~$468K from invoicing discrepancies, and grew FabFitFun revenue 35% YoY and Faire revenue 34% YoY through buyer negotiation, margin protection, and coordinated retail launches.
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Education
Degrees, certifications, and relevant coursework
Seattle Pacific University
Bachelor of Arts, Communication
Earned a Bachelor of Arts in Communication at Seattle Pacific University and completed a minor in Computer Science.
Availability
Location
Authorized to work in
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