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@crystalbridges
Experienced HR professional specializing in EEO, ADA compliance, and inclusive employee relations.
I am an experienced Human Resources professional with over 10 years supporting healthcare, state government, and hospitality organizations across Montana. I focus on civil rights compliance, ADA accommodations, EEO administration, and pragmatic employee relations.
Throughout my career I have led high-volume recruitment, conducted workplace investigations, and trained managers on harassment prevention and disability accommodations. I have a proven record of resolving complex personnel matters while aligning practices with Montana Human Rights Law and federal employment standards.
Notable achievements include implementing equitable hiring and onboarding programs that reduced turnover by 18% and cutting EEO complaint response time by 30% through proactive training and policy alignment. I also presented nationally on social media strategies for rural recruitment and hold affiliations with physician recruiter associations.
I am committed to ethical leadership, fostering inclusive workplaces, and supporting employee success through clear policy guidance, risk mitigation, and strategic recruitment.
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Work history, roles, and key accomplishments
Delaware North
Jan 2021 - Jan 2025 (4 years)
Led high-volume recruitment across hospitality departments while ensuring ADA, FLSA, and Montana Human Rights Law compliance; implemented equitable hiring and onboarding programs that reduced turnover by 18%.
Saint Peter's Health
Jan 2019 - Jan 2021 (2 years)
Managed full-cycle recruitment for clinical and administrative roles ensuring ADA and EEO compliance and partnered with HR/legal to mitigate wrongful discharge risk under Montana law.
State of Montana
Jan 2017 - Jan 2019 (2 years)
Interpreted state and federal employment laws, conducted investigations into harassment/discrimination and advised on collective bargaining and employee relations, reducing EEO complaint response time by 30%.
Montana Hospital Association
Jan 2015 - Jan 2016 (1 year)
Sourced and recruited healthcare professionals for rural and tribal communities, collaborating with facilities to address workforce shortages while maintaining EEO, ADA, and DEI compliance.
Degrees, certifications, and relevant coursework
SHRM Certification, Human Resources
In-progress SHRM certification with expected completion in December 2025.
Bachelor of Arts, Sociology & Anthropology
Completed a Bachelor of Arts in Sociology and Anthropology at Carroll College in Helena, MT.
Postgraduate Training, Psychology; Ethics; Career Counseling; Cultural Diversity; Leadership
Completed postgraduate training in psychology, ethics, career counseling, cultural diversity, and leadership.
Software and tools used professionally
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