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Cristina Mocanu

@cristinamocanu

Message

I manage compliant HR onboarding, employee records, recruitment support, and workforce administration across Ireland.

Ireland

Message

What I'm looking for

I'm looking for an HR administration or recruitment coordination role where I can support compliant onboarding, employee records, HR processes, and managers across a busy organisation.

At Tempside t/a Polonez, I manage HR administration for employees across 55 stores in Ireland and Northern Ireland, onboarding around 500 employees and maintaining accurate contracts, right-to-work checks, HR records, visas, employment permits, and residence documentation.

I've supported recruitment, training, absence, probation, performance, disciplinary and grievance processes, while improving HR data accuracy and coordinating high-volume administration. My background also includes customer care, recruitment resourcing, office administration, stock management, and communications.

Experience

Work history, roles, and key accomplishments

Current

HR Administrator

Current

Tempside LTD. t/a Polonez

Nov 2024 - Present (1 year 10 months)

Onboarded approximately 500 employees across 55 stores, managing right-to-work checks, contracts, and HR records. Managed immigration compliance and coordinated employee training and absence administration.

HR Administration Onboarding Compliance Immigration Employee Relations training coordination Absence Management HRIS GDPR

Junior HR Administrator

Tempside LTD. t/a Polonez

Dec 2023 - Nov 2024 (11 months)

Reduced errors in HR data system by validating new hires, terminations, and leave records. Prepared starter packs for new employees and issued formal letters to Irish institutions.

HR Administration Data Validation Onboarding Documentation GDPR HR Reporting

Office Administrator

Tempside LTD. t/a Polonez

Mar 2023 - Dec 2023 (9 months)

Improved reservation process and inter-departmental communication, reducing errors and speeding up responses. Coordinated company events and managed welcome packs and employee vouchers.

Administration Event Coordination Communication Skills Reporting Budget Management

Customer Care Administrator

Greyhound Recycling

Aug 2022 - Mar 2023 (7 months)

Managed approximately 20 customer accounts per day, updating payments and resolving bank transaction issues. Created workflows for account updates and processed transfers and cancellations.

Customer Service Account Management Payment Processing Workflow Management Communication Skills

Recruitment Resourcer

ECS Recruitment

Feb 2022 - Aug 2022 (6 months)

Managed approximately 20 candidates per day across various sectors, screening CVs and conducting first-round interviews. Coordinated the recruitment process end-to-end.

Recruitment Candidate Screening Interviewing Reference checks Coordination

Office Administrator

Brown Thomas

Jan 2019 - Dec 2021 (2 years 11 months)

Supported all Brown Thomas stores by updating the stock management system and resolving discrepancies. Managed daily bookings and prepared end-of-day stock reports.

Stock Management Inventory Control Communication Skills Reporting Problem Solving

Warehouse Operative

Brown Thomas

Jan 2017 - Dec 2019 (2 years 11 months)

Picked, packed, and labelled luxury items for stores and online customers, ensuring orders were complete and damage-free. Maintained stock records and paperwork.

Picking Packing Labelling Inventory Accuracy Time Management

Travel Agent Call Centre

Phoenicia Holiday Resort

Jan 2014 - Dec 2017 (3 years 11 months)

Handled holiday booking requests via phone, email, and chat, providing accurate information. Prepared tailored offers and managed payment plans and invoices.

Customer Service Booking Management Communication Skills Database Management Sales

Public Relations and Communication Assistant

Orange

Jan 2007 - Dec 2014 (7 years 11 months)

Handled inbound and outbound calls, identifying customer needs and proposing tailored offers. Contributed to improving department KPIs and supported new colleagues.

Customer Service Communication Skills Sales Problem Solving KPI Improvement

Education

Degrees, certifications, and relevant coursework

Spiru Haret University

Management, Management

2007 - 2007

Studied Management with key modules in management fundamentals, strategic management, business and operations management, and project management, including human resource management and business subjects.