Cristina Cristina
@cristinacristina
Customer service specialist who delivers clear communication and reliable support.
RomaniaWhat I'm looking for
I’m a Romania-based customer service professional with hands-on experience handling “E-mail und Telefonie” (Customer Desk / Back Office) across multiple service organizations. I’m known for being a strong communicator—focused on listening, teamwork, and consistent follow-through.
From 2017 onward, I supported customers through back-office and customer contact roles, including account-focused work as an “Account Manager” (2020–2021) with “Southpaw.” Earlier, I also gained service and operations experience as a “Servicekraft” (Pizza Vicini) and as an “International Transport Agent” (Hindelang Logistics).
Alongside customer support, I bring creative and structured skills from “Editor & Design Text” experience and strong digital proficiency. I work confidently with “MS-Office (Word, Excel, Power-Point, Outlook),” “Social-Media-Kanlen (zB Facebook, Instagram, Twitte’),” and I combine organizational planning with a problem-solving mindset.
Experience
Work history, roles, and key accomplishments
Customer Advisor
Teleperformance
Jan 2022 - Jan 2022 (0 months)
Provided customer support at Teleperformance by managing customer communication through email and phone.
Customer Advisor
Logistream International
Jan 2021 - Jan 2022 (1 year)
Served as a customer advisor at Logistream International by handling customer communication via email and phone.
Account Manager
Southpaw
Jan 2020 - Jan 2021 (1 year)
Managed customer accounts at Southpaw, maintaining communication and supporting ongoing account needs.
Private Lessons Instructor
Private Lessons
Jan 2020 - Jan 2020 (0 months)
Delivered private lessons to children, supporting learning and progress through structured sessions.
Back Office Customer Advisor
EON
Jan 2019 - Jan 2020 (1 year)
Provided customer support through email and phone as part of the back office team for EON.
Editor & Design Text
Arvato
Jan 2019 - Jan 2019 (0 months)
Edited and designed text materials, ensuring accurate and presentable written content.
Kundenberater (Back Office)
Arvato
Jan 2017 - Jan 2018 (1 year)
Supported back office customer service for the Arvato BMW project by managing email and phone communication with customers.
Customer Desk Consultant
Wine Sales
Jan 2017 - Jan 2017 (0 months)
Handled customer inquiries via email and phone at the Customer Desk for Wine Sales based at her residence.
International Transport Agent
Hindelang Logistics
Jan 2016 - Jan 2017 (1 year)
Worked as an international transport agent, supporting logistics operations and client service for transport-related requests.
Servicekraft
Pizza Vicini
Jan 2014 - Jan 2015 (1 year)
Provided customer service as a service staff member at Pizza Vicini, supporting day-to-day guest service.
Education
Degrees, certifications, and relevant coursework
Universität Lucian Blaga
Moderne Sprachen
2015 - 2020
Studied Moderne Sprachen at Universität Lucian Blaga from 2015 to 2020.
Gymnasium Onisifor Ghibu
Abitur, Philologie Deutsch
2011 - 2015
Completed Abitur at Gymnasium Onisifor Ghibu with a focus on Philologie Deutsch (2011–2015).
Mittelschule Onisifor Ghibu
Deutschsprachiger Unterricht
2007 - 2011
Attended Mittelschule Onisifor Ghibu with instruction in German from 2007 to 2011.
Grundschule Onisifor Ghibu
Deutschsprachiger Unterricht
2003 - 2007
Attended Grundschule Onisifor Ghibu with instruction in German from 2003 to 2007.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Job categories
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