Open to opportunities

Crispen Nyatsuro

@crispennyatsuro

Message

Dental claims and client coordination professional with record accuracy.

Zimbabwe

Message

What I'm looking for

I’m looking for a role where I can coordinate dental claims and patient follow-ups, manage accurate records in Open Dental/Dentrix, and provide reliable client support across time zones with strong attention to detail and compliance.

I’m a Dental Coordinator who helps keep insurance and patient follow-ups moving smoothly for U.S. clients. At Zimworx’s Dental Department, I processed 100+ insurance claims per month with a 95% approval rate, cutting claim delays by 30%.

I coordinate patient scheduling, insurance verification, and re-care follow-ups, while maintaining accurate, compliant digital records. I work confidently in Open Dental and Dentrix and deliver dependable support across multiple time zones to help retain clients.

Earlier, I strengthened my customer and performance focus as a Merchandiser at Amai’s Choice, achieving an 85% sales accuracy rate through correct product placement, promotions, stock monitoring, and customer engagement.

My internship experience at the Judicial Service Commission (High Court of Zimbabwe) sharpened my organization and attention to process, including case recordkeeping and digitizing case files to improve file retrieval efficiency. I’ve also built a strong foundation through my BSc Honours in International Relations and DDS training in insurance verification, claim follow-ups, and patient re-care, supported by leadership roles in the Zimbabwe United Nations Association.

Experience

Work history, roles, and key accomplishments

Dental Coordinator (VirtualAssistant)

Zimworx – Dental Department

Apr 2022 - Jun 2022 (2 months)

Processed 100+ insurance claims per month with a 95% approval rate and reduced claim delays by 30%. Coordinated patient scheduling, insurance verification, and re-care follow-ups for U.S. clients using Open Dental and Dentrix.

Insurance Claims Processing Claim Delay Reduction Patient Scheduling Insurance Verification Client Coordination

Merchandiser

Amai’s Choice – Sales Department

Jan 2022 - Mar 2022 (2 months)

Ensured correct product placement and promotions by achieving an 85% sales accuracy rate. Monitored stock levels, conducted product displays, engaged customers, and provided feedback to the sales team.

Product Placement Accuracy Customer Engagement

Assistant Registrar (Intern)

Judicial Service Commission – High Court of Zimbabwe

Sep 2020 - Sep 2021 (1 year)

Assisted with case management and court recordkeeping to support legal documentation processing. Helped with docket and hearing schedule preparation, administrative reporting, and digitizing case records to improve file retrieval efficiency.

Case Management Judgment Distribution Support Legal Documentation Research Digitization Of Case Records

Education

Degrees, certifications, and relevant coursework

Africa University

Bachelor of Science (Honours), International Relations

Grade: Second Class Upper Division

Activities and societies: Thesis: Multilateralism and Economic Development in Africa. Key courses include International Law, International Trade, Conflict Resolution, Diplomacy & Foreign Policy, Global Governance, and Political Economy of Development. Leadership: VP (ZUNA, 2019–2020), Communications Chairperson (ZUNA, 2018–2019), Project Coordinator (PAPSE Project, 2020), Executive Member (Research Student Forum, 2018–2019).

Earned a Bachelor of Science (Honours) in International Relations, with a thesis on multilateralism and economic development in Africa. Completed coursework in international law, international trade, conflict resolution, diplomacy & foreign policy, global governance, and political economy of development.

Dental Coordinator Training (DDS)

Dental Coordinator Training, Dental Practice Management

Completed training in insurance verification, claim follow-ups, and patient re-care for dental practice coordination. Received certification in the use of Open Dental and Dentrix software for dental practice management.