Looking for a job

Zoe Jandles

@zoejandles

Message

Detail-oriented dental insurance coordinator improving accuracy and claims resolution.

Zimbabwe

Message

What I'm looking for

I seek a role in dental insurance or RCM where I can improve claims accuracy, reduce A/R days, collaborate remotely, and contribute to data-driven process improvements.

I am a meticulous Dental Insurance Coordinator focused on streamlining revenue cycle management and reducing claim rejections. I consistently validate insurance eligibility with 98% accuracy, processed claims through Open Dental, and reduced A/R days by 15% while improving claim resolution turnaround by 30%.

I excel at remote collaboration using Zoom, Slack and Google Workspace, and have optimized insurance data management to a 95% accuracy rate, cutting errors by 20% and boosting team productivity by 30%. I bring strong communication, documentation, and cross-cultural collaboration skills to drive transparent, data-driven RCM operations.

Experience

Work history, roles, and key accomplishments

Current

Dental RCM Specialist

Current

Zimworx

Jun 2025 - Present (1 year)

Validated patient insurance eligibility with 98% accuracy, processed dental claims through Open Dental to improve first-pass resolution, and reduced A/R days by 15% through effective follow-up and reporting.

Claims Processing A R Follow Up Reporting Remote Collaboration Data Management

Insurance Coordinator Assistant

Zimworx

Oct 2024 - Feb 2025 (4 months)

Optimised insurance data management to 95% accuracy and reduced errors by 20%, managed a caseload of 80+ policies, and increased team productivity by 30% using remote collaboration tools.