Courtney van der Watt

Collaborated with digital design, content strategy, instructional design, marketing, multimedia, and data leads to align visual and written communication with user needs, learning goals, and org objectives. Built and maintained design system and knowledge base. Contributed to content, technical SEO, engagement, and acquisition strategies. Designed and coded UI components and webpages.

Delivered precise editing and proofreading for high-stakes business documents for public-private partnership projects across a range of economic sectors. Led hands-on writing workshops that empowered colleagues to improve tone, structure, and grammar in their written communications.

Collaborated with a team of linguists to design and generate diverse user query datasets for AWS, supporting intent recognition and dialectal variation. Crafted natural language data reflecting regional slang, varying fluency levels, and ASR (Automatic Speech Recognition) constraints to improve Amazon Lex’s dialogue capabilities with South African users.

Wrote newsletters, social media content, and blog posts tailored to audience needs. Tracked social media performance metrics to inform engagement strategies and boost brand visibility.

Studied Anthropology and Linguistics at the University of South Africa.

Completed the TEFL 120-hour certificate program through i-to-i. This certification focused on teaching English as a foreign language, covering methodologies and practical teaching skills.