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Brendon HullBH
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Brendon Hull

@brendonhull

I lead UX research and strategy, building AI-assisted workflows that turn customer evidence into product decisions.

South Africa
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What I'm looking for

I'm looking to help product teams use customer evidence and AI-assisted research to make better decisions, while ensuring AI augments rather than replaces researcher judgement.

At xneelo, I led UX across 11 web hosting and Cloud product teams, managing and mentoring a multidisciplinary team of designers, a UX writer and a design-system specialist.

I owned research end-to-end, from framing questions and recruiting participants to moderation, synthesis and reporting. My work turned customer interviews and usability studies into product priorities, requirements and UX improvements.

I'm increasingly focused on AI-assisted research, using ChatGPT, Claude, Gemini and Fireflies.ai to augment qualitative analysis, research planning and synthesis while keeping researcher judgement at the centre. Previously, as Chief Design Officer and co-owner at VIGA Interactive, I led research, discovery and strategy for clients including Standard Bank, UNISA, Discovery, MTN, BME and Paxful.

Experience

Work history, roles, and key accomplishments

XL

UX Lead

xneelo (Pty) Ltd

Sep 2021 - Sep 2026 (5 years)

Led UX across 11 product teams while managing and mentoring a multidisciplinary Experience Design team. Owned research end-to-end and pioneered AI-assisted research workflows.

TB

Design Lead

The Tuckshop Brand

Jan 2011 - Dec 2013 (2 years 11 months)

Design Lead at The Tuckshop Brand from 2011 to 2013.

AA

Design Lead & Studio Manager

Artifact Advertising

Jan 2004 - Dec 2011 (7 years 11 months)

Design Lead and Studio Manager at Artifact Advertising from 2004 to 2011.

BD

Junior / Mid-weight Graphic Designer

Basement 43 Advertising and Design

Jan 2002 - Dec 2004 (2 years 11 months)

Junior to Mid-weight Graphic Designer at Basement 43 Advertising and Design from 2002 to 2004.

LC

Junior Graphic Designer

Lion Marketing (CC)

Jan 2001 - Dec 2002 (1 year 11 months)

Junior Graphic Designer at Lion Marketing (CC) from 2001 to 2002.

Education

Degrees, certifications, and relevant coursework

VT

Vaal Triangle Technikon

Diploma, Graphic Design

1997 - 2001

Diploma in Graphic Design, Techniques, Fine Art & Communications from Vaal Triangle Technikon from 1997 to 2001.

HI

Human Factors International

Certified Usability Analyst (CUA), Usability

Certified Usability Analyst (CUA) from Human Factors International.

HI

Human Factors International

User-Centred Analysis & Conceptual Design, User-Centred Analysis

User-Centred Analysis & Conceptual Design from Human Factors International.

HI

Human Factors International

UX Foundations, UX

UX Foundations from Human Factors International.

IF

Interaction Design Foundation

UX Management: Strategy & Tactics, UX Management

UX Management: Strategy & Tactics from Interaction Design Foundation.

IF

Interaction Design Foundation

Data-Driven Design: Quantitative Research for UX, Quantitative Research

Data-Driven Design: Quantitative Research for UX from Interaction Design Foundation.

Tech stack

Software and tools used professionally

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